Child Safety Standards

Fanthq is committed to maintaining a safe environment for all users. We have a zero-tolerance policy toward child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM).

1. Zero-Tolerance Policy on CSAE & CSAM

Fanthq strictly prohibits:

Any content depicting or promoting child sexual abuse or exploitation
Sharing, uploading, or distributing CSAM
Grooming, solicitation, or exploitation of minors
Any attempt to engage a minor in sexual behavior
Content that sexualizes minors in any way

Violations result in immediate content removal, account termination, and reporting to the appropriate authorities.

2. Age Requirements

Users must be at least 13 years old (or the minimum legal age in their jurisdiction) to use Fanthq. Accounts identified as belonging to underage users will be removed immediately.

3. Reporting Child Safety Concerns

If you encounter content or behavior that may involve child exploitation or abuse, you can report it through the following channels:

In-app: Use the Report feature on any post or user profile and choose "Child safety (involves a minor)"
In-app feedback: Go to Help & Support in the app, choose "Child safety concern", and send us a message without leaving the app
Email: Contact us directly at support@fanthq.com with the subject line "Child Safety Report"

All reports are treated with the highest priority and confidentiality.

4. How We Handle Reports

Upon receiving a child safety report, Fanthq will:

Immediately review the reported content or account
Remove any content that violates our child safety policies
Permanently ban accounts involved in CSAE or CSAM
Preserve relevant evidence for law enforcement
Report the incident to the appropriate authorities

5. Cooperation with Law Enforcement

Fanthq cooperates fully with law enforcement agencies and child protection organizations, including but not limited to:

National Center for Missing & Exploited Children (NCMEC)
National Agency for the Prohibition of Trafficking in Persons (NAPTIP)
Internet Watch Foundation (IWF)
Local and international law enforcement authorities

We report all identified CSAM to NCMEC via CyberTipline as required by law.

6. Safety Measures

Fanthq implements proactive safety measures including:

Automated detection systems for identifying potential CSAM
Human moderation and review of flagged content
Regular audits and improvements to our safety systems
Staff training on child safety and CSAE identification

7. User Responsibility

All users of Fanthq share in the responsibility to keep the platform safe:

Report any content or behavior that may involve child exploitation
Do not engage with, share, or distribute harmful content involving minors
Cooperate with Fanthq's safety team if contacted regarding a report

8. Contact

For child safety concerns, questions, or to report an issue, contact us at support@fanthq.com.

Questions about this policy?